Web and Mac Purchase Terms

These terms supplement the Terms of Use and the Subscription Terms, and apply to OldCat plans and Snack Packs bought directly on our website or on Mac, not through the App Store. How kibble is counted is described in the Subscription Terms. One account works on iPhone, iPad and Mac.

1. Merchant of record and ways to pay

• Payments on our website and on Mac are handled by Paddle (Paddle.com Market Limited) as Merchant of Record, including collecting payment, taxes, invoices and refunds. Paddle is the merchant shown on your statement. Paddle's Buyer Terms also apply when you pay.
• You can pay by card, Alipay, WeChat Pay and other methods, as shown at checkout.

2. Prices and activation

• Prices: Pro US$18.99 / month, US$88.99 / 6 months (Semester); Ultra US$26.99 / month, US$128.99 / 6 months (Semester); Snack Pack US$5.99 (about 6–8 hours, never expires). Local taxes, and the currency and amount actually charged when paying with Alipay or WeChat Pay, are as shown at checkout and on the payment confirmation.
• Kibble and features are the same as the matching App Store plans; plan kibble is given once a month, including on 6-month plans.
• Activation: your plan turns on automatically once payment succeeds, usually within seconds.

3. One-time purchase, no auto-renewal

• Each purchase covers only the period you choose and is never charged again automatically; the app reminds you 3 days before it ends.
• Buying again before it ends: the same plan (or a lower one) starts after your current plan; switching from Pro to Ultra takes effect as soon as you pay. Unused Pro days are valued in proportion to the Pro price you actually paid and deducted from the Ultra price, and the old Pro ends; any amount above the Ultra price becomes extra Ultra days at the Ultra price.

4. Refunds

• You can ask for a refund within 14 days of payment. The refund is the share of this order's kibble you haven't used; what you have used is deducted (plans count the first month's kibble, Snack Packs the whole pack; cloud recognition and AI features both count). Paddle refunds it to your original payment method. After a refund, the plan and remaining kibble are taken back. For an Ultra paid partly with Pro credit, the refund is based on what you actually paid and the credited Pro is restored to its original end date. Refunds outside these terms are generally not given; for special cases please email us.
• To ask for a refund: email [email protected] with your order number and account email, or contact Paddle through the link in your payment confirmation email.
• These terms do not affect your statutory rights under the law where you live.